FAQ

1. What types of furniture can I find at Exceptionalb™?
You may find home furniture such as sofas, tables, chairs, shelves, cabinets, wardrobes, desks, bedside tables, dining pieces, and storage furniture.

2. How do I choose furniture for a small room?
Check the product dimensions carefully and compare them with your available floor space. For small rooms, allow extra walking space around the furniture instead of measuring only the item itself.

3. What should I check before buying a cabinet or wardrobe?
Please review height, width, depth, door-opening direction, shelf layout, and wall clearance. Also measure elevators, stairs, hallways, and room entrances before ordering.

4. Are cushions, fabric, or wood finishes always identical?
No. Fabric texture, cushion firmness, wood grain, painted finish, and surface shade may vary slightly between production batches or lighting conditions.

5. Can furniture be placed near windows or heaters?
We recommend avoiding long exposure to strong sunlight, direct heat, or high humidity. These conditions may affect fabric color, wood surfaces, painted finishes, or glued parts over time.

6. What should I do before assembling furniture?
Open the package carefully, check all parts against the instruction sheet, prepare enough space, and avoid tightening screws fully until all parts are aligned.

7. How should I clean furniture surfaces?
Use a soft dry or slightly damp cloth. Avoid strong cleaners, rough sponges, bleach, soaking water, or chemical sprays unless the product page says they are suitable.

8. Is minor movement or small surface variation normal?
Small natural variations may be normal depending on the material. However, if an item appears unsafe, broken, or unusable, contact us with photos for review.